Add a new subscription to an organization

Add a new Microsoft Office subscription to your own organization using self-service or on behalf of your customers' organization if you are their CSP partner.

ℹ️ This article applies to Home > Products and services > Subscriptions > New subscription

The user performing these operations must be assigned the Spinpanel Product and Subscription Administrators role.

Add a Microsoft 365 subscription

  1. From the Manage menu on the left-hand side, select Products and services. 

  2. Select New subscription from the top middle menu.
  3. Select a customer from the list.
    Customers you are allowed to manage are on the list. If you are an end-customer using self-service you won't be presented with this step.
  4. Select a partner from the list.
    CSP partners the customer has a relationship with are on the list.
  5. Select the subscription type from the list.
  6. Select the offer to subscribe from the list by clicking on the offer name. You can use the search bar or scroll through the list.
  7. Select the number of licenses.
  8. Change to billing frequency from monthly to annual if desired.
  9. Some subscriptions offer add-ons. You can select add-ons and change the quantity by clicking on the Add-ons button. The available add-ons list will open on the right-hand side of the screen. You can use the search bar or scroll through the list.
  10. When you are satisfied with your selection, click Save to add the subscription and add-ons to the organization.

ℹ️ You can select multiple add-ons, but you have to select them one by one. Please note that the Billing frequency of the add-on is the same as the subscription. Microsoft does not allow for a different billing period for add-ons.