Spinpanel | Knowledge Base

Allow Your Customers to Adjust Subscription Quantities

If you have enabled one or more of your customers to self-service their licenses, you may also want to allow them to adjust subscription quantities. Here's how.

To enable this for a customer you must:

  • Disable Auto license Adjustment for the customer
  • Grant permission to change the quantity

For information on how to enable self-service for your end customers please see this article.

Disable Auto License Adjustment

Make sure you've selected your own (partner) organization in the upper right hand drop-down. From the SpinPanel side menu, navigate to Settings > Relationship settings. From the Relationship drop-down select the customer and click SpinPanel settings to open the SpinPanel settings pane. Click the Edit button and make sure the option Auto license adjustment is disabled.

Grant permission to change quantity

Select the customer organization in the upper right drop-down. From the SpinPanel side menu, navigate to Settings > Role management. Add a role or edit an existing role and make sure the access control Subscription > Subscription quantity is enabled.

RoleManagement_Subscription

RoleManagement_Subscription_AccessControls